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Agile assessment metrics for organization

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Agilemania Blog
  • Agilemania
  • Aug 3rd 2016

Why assessment needed?

Assessment is important to design approach for agile adoption and helpful for organization to measure effectiveness. Purpose should be to identify improvement areas and should evolve over the period. But many time organizations have to prepare budget for agile adoption in advance to get approval for expenses from board. They engage vendors to perform assessment to estimate cost. There is no harm in doing it as long as vendor act as facilitator than judge. Although I personally believe that need of agility should get established before assessment start so result get aligned with need. Only assessment may not help in understanding reality at ground. Arguments given in support of assessment always get liked with estimation of implementation cost. Some estimate needed for budgetary approval if organization culture demands. Another argument is to design customized training, coaching and mentoring based on reality as every organization culture is different.

How to design assessment?

What will be the parameters for assessment? I believe at the highest level, the Assessment approach should assesses agility on four dimensions:
  • Revenue of an organization (Top Level)
  • Operating cost of an organization (Bottom Level)
  • Customer satisfaction (CSAT)
  • Employee Satisfaction (ESAT)
Every further assessments must be linked with above dimensions. Assessment should be helpful in identifying improvement areas (one time/ continuous). Must be owned by leaders and team collectively. Facilitators should help to assess by innovative ideas.    Another area needed attention is the way of collecting data. Data should get generate automatically by creative sessions, games and activities etc.   

How these assessments can be designed pointing back to above four dimensions?

Enterprise Agility (Top Line, Bottom Line, CSAT, ESAT) – culture, structure, transparency, learning, innovation and social Suggested activities – Causal loop diagram, Impact Mapping, Skilled Facilitator workshop and some game related to context switching, queueing theory etc. Business Agility (Top Line, CSAT) – customer engagement, collaboration, time to market, service and revenue Suggested activities – Impact mapping, game for time to market, empirical process control and prioritization etc. Team Agility (Bottom Line, ESAT) – team building, automation, innovation, technical Excellency, learning and sharing Suggested activities – Game related to 5 dysfunctions of team, working without titles, test first vs code first, emergent design and value stream mapping etc.

Samples metrics that can be further modified based on organization culture.

Team Agility:-
  1. Team is meeting daily to assess progress
  2. Team members trust on each other
  3. Team owns success and failure as team
  4. Team owns code collectively and not individually
  5. Team members estimate PBIs collectively
  6. Everyone in team has gone through basic agile workshop
  7. Everyone agreed to work in self-managing team
  8. Everyone understand the value of collaboration
  9. Team conducting regular retrospective to improve processes
  10. Team care about whole product and not just individual goal
Business Agility:-
  1. Everyone from team joining Product Backlog Refinement
  2. Business representative attending Refinement Session
  3. PBIs are ready for development prior to development start
  4. Business representative available for clarification whenever team wanted
  5. Business representative joins Planning session
  6. Team always define clear goal for development during Planning
  7. Business representative understand cost of rework
  8. Business representative care about cost of delay
  9. Business representative measure time to market
  10. Business representative prioritize PBIs based on business value
Technical Practices and Quality:-
  1. Team has adopted Continuous Integration practices
  2. Team write unit test before writing code
  3. Team practice pair programming and peer review
  4. Team automate test for regression and integration testing
  5. Team is focusing on continuous delivery
  6. No of defects per story
  7. First time right
  8. release Rollback
  9. Cycle time for defects/ production change
  10. Lead time for defects/ production change
Culture and Knowledge creation:-
  1. Investment on learning
  2. Culture sanitization program
  3. Transparency in performance appraisal
  4. Transparency in promotion
  5. Reduction of roles
  6. Time for innovation
  7. Promoting innovative ideas
  8. Platform to share knowledge
  9. Building leadership
  10. Removing fear
Need help in assessment? Reach out to me to have discussion.
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Non proident maiore second third four first six seven ten developer ret Agile Certification, Agile Training, BDD training, Scrum Certification, scrum for developer, Scrum Training, TDD training testing BDD training, BDD training in Bangalore, DevOPs training in Bangalore, Scrum, scrum for developer, Scrum for tester, scrum master, Scrum Training, Scrum Training in Bangalore, TDD training, tdd training in Bangalore Agile, Agile Training, Estimation, Scrum, scrum for developer, Scrum for tester, scrum master, Scrum Training Past Webinar Agile Product Development, Agile Scrum training, Traditional Project Management product backlog Spillover in Scrum sprint planning User story test scrum fg Agile Scrum training, Scrum Certification, scrum master, Scrum Master Training SAFe agile SAFe,Product owner LPM SAFe,PI planning agile-coaching agilemania testing,agilemaina,testing tools ,Build a customer-centric ,product using Scrum to maxi Agile Training CSD training CSM training CSP CSPO Training CST Scrum scrum for developer Scrum for tester scrum master Agile Metrics Agile Scrum training Scrum Master Role Scrum Master Interview Questions scrum master Agile Certification Professional Scrum Trainer professional scrum trainer professional scrum master scaling agile scaling agile scaling RTE SPC SPCT Empowering Teams,SAFe Stream Map Agile Retrospectives Mistakes Project Management PSM,CSM Digital Transformation Agile Testing, Agile Testing Training, ATDD,bdd, Scrum for tester, SpecFlow scrum master, scaling scrum, scaling agile scrum for developer, Large scale scrum software plan, scrum for developer, agile planning scrum for developer, scrum master, planning scrum coaching, agile assessment technical debts, Agile Metrics Agile Team ssm Scaled Agile Product Owner Scrum Training in Bangalore Product Manager Business Owner Resolving Conflict Conflict Resolution Techniques Product Backlog Refinement Sprint Retrospective Sprint Planning Scrum Master Interview Questions Scrum Interview Question Agile Interview Question agile coaching Creative Professional Agile Coaching Managers Safe Scrum Master Agile Governance Self-organizing Teams Agile Persona Mapping Scrum Certification CALMR Role Of Product Owner Agile Scrum Training APM Agile Product Product Management KPIs Business Agility SAFe 6.0 Definition of Done Digital Marketing SAFe Agilist Certification SAFe® Agile Certification Benefits of SAFe SAFe Agilist BDD training BDD training in Bangalore DevOPs training in Bangalore Scrum Training TDD training tdd training in Bangalore WSIF SEO DevOps Sprint JIRA PSM Agile Facilitation Feedback Loop Gold SPCT User Stories Acceptance Criteria TDD Agile Framework Technical Agility Velocity Agile Software Development SAFe vs Scrum SAFe Scrum Master vs just Scrum Master Scrum Vs. Kanban Agile Coach Enterprise Agile Coach Agile Testing Pair Programming Scrum Teams PI planning PERT CPM Delivery Pipeline Project Management Tools Agile Certification BDD training Scrum Certification Value Flow ICAgile Digital Transformation Large scale scrum Measuring Scrum Sucess Organizational Agility Agile Coaches Leadership Management
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